Frequently Asked Questions

Got questions? We have answers to help your family feel calm and confident, from setup to everyday use.

Using Ami

Direct access to the newest possibilities. A conversation partner who's always there, day and night.

A voice-first companion that's just there. No screen, no app, nothing to learn. You talk to Ami like someone in the room, and Ami talks back.

Anyone who wants a real voice that listens and answers. Whether that's for news, calls, or just company. Ami is for anyone who wants a companion that's actually there.

Not at all. Talking is the only skill required. No login, no menu, no settings, no manual updates.

Just ask, the way you'd ask anyone.

Ami listens closely, repeats itself happily, and connects seamlessly with hearing aids.

No. Ami has its own cellular built in. Just turn it on and go.

No. Unbox it, start talking.

Because a standalone device skips every detour. No menus, no searching, direct access.

No. Calls, messages, reminders, music, internet search, all handled by Ami directly.

Ami is currently launching in senior living communities across the US. Direct-to-consumer is coming. Join the early access list to be first in line.

Yes. The Ami app walks a family member through setup step by step, so the device arrives ready to go.

With consent, family members can ask Ami directly and get an answer in context of the conversation with the user. Gives everyone peace of mind.

Features & Spec

Because speech is the fastest way to anything. No scrolling, no typing, just talking.

Ami asks, you answer. For anything more, like linking accounts, that can also be done remotely through the app.

Ami runs on a battery. Charge it via USB-C or just set it on the wireless charging plate.

Yes, through connected streaming services.

Yes. Calls, messages, and internet, all through the built-in cellular connection.

Yes, just as mobile as a phone.

Up to 72 hours.

Yes. Hearing aids, earbuds, speakers, anything connects.

Yes, built right in.

Yes, plenty of them.

Order & Shipping

Free within the US. If anything breaks in the first year, we'll send a free replacement.

Try it for 30 days, return it free if it's not a fit.

The device itself is free. Just a $49/month subscription.

Every conversation with Ami runs on models that keep getting better, and that has a real cost. The subscription covers exactly that.

No, the amount stays fixed no matter how much Ami gets used.

Q1 2027.

Currently within the US only.

Yes, anytime before shipping, full refund.

Yes, just enter their delivery address.

Reach out directly at communities@domeralabs.com.

Data & Security

Yes, so Ami is there the moment it matters, including automatic emergency detection through sound.

No, staff have no access by default.

Only with active opt-in, and that can be changed anytime.

Exclusively on US servers with US providers.

Exclusively US-manufactured Qualcomm chipsets.